FAQs
Frequently Asked Questions
Find answers to questions about LSI’s lighting, water, and steam solutions, as well as our ESCO implementation services.
Our services include:
- Lighting: Fixture retrofits/replacement, system redesign, simple and advanced controls including NLC/BAS integration
- Domestic & Process Water: plumbing upgrades, flow reduction measures, kitchen/mechanical improvements, correctional solutions
- Steam: trap surveys, testing, repair/replacement, condensate return improvements, pipe insulation
- Lighting: Fixture retrofits/replacement, system redesign, simple and advanced controls including NLC/BAS integration
- Domestic & Process Water: plumbing upgrades, flow reduction measures, kitchen/mechanical improvements, correctional solutions
- Steam: trap surveys, testing, repair/replacement, condensate return improvements, pipe insulation
We have decades of experience across all types of customers and buildings. We understand that a successful energy project in a laboratory is fundamentally different from one in a municipal office, in development strategy, design compliance, and execution.
While our core competency lies in the execution of complex, large-scale retrofits, we remain a committed partner for smaller initiatives, providing the same technical rigor and turnkey reliability across all project tiers.
We consistently deliver projects across the United States, so we have the knowledge of how to design and impelement projects to meet local codes. By choosing us, you eliminate the need to vet new contractors for every new territory.
LSI stands out by combining the resources of a large-scale provider with the personal attention of a boutique team. Our approach emphasizes proactive problem-solving, clear communication, and consistent, high-quality installation using experienced, in-house personnel. ESCO partners rely on us because we deliver tailored solutions, reliable results, and unmatched accountability from concept through construction.
No. LSI uses in-house survey and audit teams to maintain full control over quality, consistency, and accountability. This approach ensures accurate data collection, clear communication, and seamless alignment between survey, design, and construction.
We use both, depending on the application - but the tools themselves are only part of the equation. What matters most is who is collecting the data and the processes behind it. LSI’s experienced in-house teams follow proven survey methodologies to ensure data is accurate, complete, and usable. A high-quality, accurate survey is critical to project success, and our focus is on delivering reliable data that supports sound design, pricing, and execution.
Yes. We utilize a dedicated in-house team to manage every phase of our turnkey delivery model - including comprehensive surveys, professional engineering, detailed design, and field installation. By maintaining these capabilities internally, we eliminate the 'handoff' risks common with third-party subcontractors, ensuring consistent quality, tighter schedule control, and total accountability from initial audit to final commissioning.
Yes. LSI performs work using trained, in-house employees rather than relying on third-party labor. This ensures consistent quality, safer job sites, reliable scheduling, and a higher level of accountability.
LSI mitigates performance risk through a 'single-source' accountability model. We combine accurate audits with benchmarked calculations and in-house execution to deliver highly reliable outcomes that protect your savings guarantees.
Both. We’re flexible based on your needs and preferences. LSI can bundle ECMs for a streamlined approach - or provide individual measures à la carte.
Our team members often work in sensitive environments - including K-12 schools, healthcare facilities, and mission-critical government sites. All employees undergo rigorous pre-employment screening and recurring background monitoring, including FBI/BCI fingerprinting and National Sex Offender Registry checks.
Yes. Our construction teams are fully compliant with OSHA 29 CFR 1926 and federal standards including USACE EM 385-1-1. Beyond standard OSHA 10/30-hour training, our personnel maintain specialized certifications for NFPA 70E (Arc Flash), Lockout/Tagout (LOTO), and Aerial Lift operation.
We maintain a rigorous safety monitoring program and provide clients with our Experience Modification Rate (EMR), OSHA 300 logs, and Total Recordable Incident Rates (TRIR). Our consistent track record of sub-1.0 EMR ratings reflects our commitment to maintaining the highest safety standards on every job site.
As a proud participant in the Ohio BWC Substance Use Prevention and Recovery (SUPR) Program, we utilize the Federal (SAMHSA) testing model for all pre-hire and ongoing screenings, backed by mandatory initial and annual employee training to ensure a safe, drug-free environment on every job site.
Yes. ESPC projects often include ceiling replacements to modernize aesthetics or facilitate the installation of new mechanical components. Our design team evaluates each space to determine if a redesign or a replacement is the most effective option, while our construction team coordinates with other trades to ensure a seamless, on-time installation.
Retrofit updates existing fixtures with new components to improve efficiency. Replacement swaps out the entire fixtures to improve efficiency, aesthetics and visual comfort. Redesign rethinks the lighting layout to correct an improper original design. LSI helps determine the right approach based on facility needs, goals, and budget.
- Type A lamps are compatible with existing fluorescent ballasts to minimize project costs.
- Type B lamps bypass the ballast to remove a point of failure.
- Type C lamps pair with a matched LED driver to enable dimming and other control options.
- We work with our partners and end users to identify the best approach for the project.
- Type B lamps bypass the ballast to remove a point of failure.
- Type C lamps pair with a matched LED driver to enable dimming and other control options.
- We work with our partners and end users to identify the best approach for the project.
We take light level readings to identify where spaces are overlit by legacy standards or underlit by 'energy-only' retrofits that sacrificed visual quality. By comparing these measurements to current IES standards, we right-size light output to maximize energy savings while ensuring optimal occupant safety and productivity.
We evaluate emergency lighting and exit signage as part of our comprehensive audit. Our design will ensure the facility meets current code requirements for illumination during a power loss.
No. Our experience and market knowledge allow us to select the proper products for the specific application and project requirements. We leverage this expertise to recommend optimal solutions while remaining flexible to match any specific customer preferences or facility standards.
“Low-flow” plumbing standards were established more than 30 years ago under the Energy Policy Act of 1992, setting the first national efficiency requirements for fixtures.
WaterSense-labeled plumbing fixtures, certified by the U.S. EPA, use at least 20% less water than standard low-flow fixtures - without sacrificing performance.
Yes. Water usage patterns differ significantly across facility types - such as schools, correctional facilities, offices, and hospitals - due to unique occupancy levels, equipment, and operational needs.
Over time, mechanical wear and mineral calcification cause low-flow plumbing fixtures to 'drift' outside of their original specified flow rates, often reverting to high-consumption levels. LSI performs investment-grade water audits to identify this performance gap. By benchmarking actual field flow rates against original design specifications, we uncover significant latent savings. Our turnkey solutions replace degraded components with modern, high-efficiency technology that restores system integrity and ensures long-term water and sewer cost reduction.
A comprehensive water audit identifies high-impact savings in mechanical and process systems that often exceed plumbing retrofits. Key opportunities include: cooling tower optimization, kitchen and laundry equipment upgrades as well as smart controls for irrigation.
Returning steam condensate saves money by reducing make-up water, lowering sewer discharge, and capturing valuable heat - often more than 10% of total steam energy.
A failed trap can waste steam, damage equipment, or disrupt operations. Early detection prevents costly losses and keeps your system running efficiently.
Most systems should be checked annually - or more often for critical or high-pressure environments - to maintain performance and avoid energy waste.
Facilities typically use thermodynamic, float & thermostatic (F&T), inverted bucket, or thermostatic traps. Selecting the right type improves efficiency and reliability.
Beyond 'find-and-fix' repairs, we treat the steam loop as a high-yield infrastructure upgrade. By combining trap right-sizing, removable insulation, and condensate return optimization, we maximize thermal retention and reduce boiler load.
Steam traps are checked using visual inspection, temperature readings, and ultrasonic inspection to quickly confirm they’re cycling correctly and not wasting energy.
Deliver Better Performance, Together
LSI helps ESCOs exceed client expectations through tailored solutions, reliable results, and unmatched accountability from concept through construction.